Let's Create the "Unforgettable" Together
Sherpera helps you create Unforgettable Human Experiences by leveraging data, technology, and AI strategically. We enable teams through AI-empowered systems and engage guests with unforgettable experiences. Four UHX Igniter programs deliver quick wins and transformation roadmaps backed by 25+ years of hospitality expertise.
Unforgettable Human eXperiences = UHX
UHX Igniter Programs
The UHX Igniter Programs are your starting point to transform luxury hospitality by empowering teams to deliver unforgettable human experiences. Designed for luxury resorts and travel brands, our focused, short-term engagements address critical challenges facing hospitality today in the fast moving environment, like overcoming fragmented data and outdated systems, using AI to enhance human creativity and connection.
UHX Guest-Centric AI
Design AI that feels helpful and human. Orchestrate assistants that answer, recommend, and resolve across the journey. Increase satisfaction and loyalty while protecting tone, privacy, and brand standards.
UHX Team-Centric AI
Equip every team with AI that speeds work and raises service quality. Provide copilots for tasks, decisions, research, and compliance across departments. Reduce handoffs and training time while improving consistency and throughput.
UHX Agentic Commerce
Prepare for agent-led buying everywhere. Enable bookings and purchases inside chat, voice, social, and on-property. Capture more direct revenue in the growing conversational channels.
UHX Visibility
Create visibility for your brand in an answer-engine world. Stand out with consistent, compelling content that’s easy to discover. Attract more guests with a strong, visible presence.
Igniter Program Pricing
Pricing is tiered across Spark, Flame, Blaze, and Inferno, so every resort no matter the size, can create the fire!
Spark
Starting at
- 1-2 Weeks
- 1-Day Initial Workshop
- Covers One Property
- 5 Quick Wins
- Executive Readout
Flame
Starting at
- 2-3 Weeks
- 1-Day Initial Workshop
- Everything in Spark
- 90-Day Quick Wins Plan
- Additional Deliverables
Blaze
Starting at
- 3-4 Weeks
- 2-Day Initial Workshop
- Everything in Flame
- 24 Month Roadmap
- Additional Deliverables
Inferno
Starting at
- 3-4 Weeks
- 2-Day Initial Workshop
- Initial Workshop is Onsite
- Everything in Blaze
- Travel Billed at Cost
Frequently Asked Questions
What is Unforgettable and how does it relate to UHX?
How does creating Unforgettable experiences benefit guests?
How does creating Unforgettable experiences benefit teams?
Why is creating Unforgettable Human Experiences critical for luxury hospitality now?
How do we start creating Unforgettable Human Experiences?
What do the Igniter tier names mean?
Can we start with one Igniter and add others later?
How is the UHX approach different from traditional hospitality consulting?
What foundation do we need before starting an Igniter?
How do we measure if we're creating Unforgettable Human Experiences?
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